Gamification Masterclasses

Shape in-house experts in customer & employee engagement with our hands-on and practical masterclasses build around your business. 

Gamification Masterclass

Start with a 4h Gamification Crash Course

We summarized 200+ hours of gamification content into one complete 4-hours crash course saving you tons of your precious time. Master the basics, see high-level gamification opportunities, and level-up your business.

In this 4-hours crash course, you’ll learn all the basics you’ll need to know about gamification and how this new and indispensable trend will affect your business.

- What Gamification is and is not
- Why Gamification is important and how it benefits your business
- The relationship between Gamification and Fun, and how fun
affects motivation
- How Gamification will transform your industry followed by
practical, real-life cases
- Intro into the different player types & personalities
- Intro to the Gamification Dynamics/Mechanics/
Elements
- Intro in designing for sustainable gamification
- Gamification strategy using our framework

Whether you are in Strategy, Marketing, HR, Operations, Product Development, DesignSafety & Prevention, Technology, IT Development, you can use Gamification to strengthen or transform your relationship with customers and employees.

After finishing this course, you will be in a position to detect gamification opportunities and flesh out a basic gamification strategy for your business which will support your competitive advantage.

This introductory course requires no prerequisites other than your thirst for knowledge.

Specialized Course in Customer Experience & Engagement

Continue with a specialized masterclass in Customer Experience & Engagement

In only 48 hours you'll learn how to keep your customers engaged and how to transform them into loyal brand ambassadors. Build something that's truly engaging by mastering the art of customer engagement and learn how to implement gamification effectively.

In 6 modules (organized in 6 days or 13 half days) you'll learn the magical toolkit with all the proper techniques and design skills to implement gamification effectively within your company or organization. Let's transform your users into loyal brand ambassadors.

- How to improve your customer acquisition strategy by understanding our core drivers and how we make decisions
- How to create an optimal onboarding experience taking into account the 26 onboarding principles
- How to make your product/service more engaging using the 7 dynamics for optimal experiences
- How to select the correct reward & feedback mechanisms based on the user’s initial motivation
- How to make sure the overall experience is positive
- How to retrigger your users to perform the action again
- How to select and design for long-term engagement and habits

This specialized course is aimed at professionals who can influence the relationship with customers (executives, marketing & product professionals, customer service and relationship managers, account managers, sales people...). 

After finishing this course, you’ll be able to transform your users into loyal brand ambassadors making you a highly valuable asset in your organization.

Earn the Gamification Crash Course Certificate or you should be able to show other gamification certificates.

At least 2 persons should follow the specialized trajectory.

Specialized Course in Employee Experience & Engagement

Or continue with a specialized masterclass in Employee Engagement

In only 48 hours you learn how to attract the best talent and how to transform your employees into highly motivated and high-performing individuals. Master the art of employee engagement and implement gamification with a high success rate.

In 6 modules (organized in 6 days or 13 half days) you'll learn the magical toolkit with all the proper techniques and design skills to implement gamification effectively within your company or organization. Let's transform your employees into highly motivated and high-performing individuals.

- How to improve your talent acquisition strategy by understanding our core drivers and how we make decisions
- How to create an optimal onboarding experience taking into account the 26 onboarding principles
- How to motivate and engage your team using the 7 dynamics of optimal experiences
- How to select the correct reward & feedback mechanisms without killing intrinsic motivation
- How to make sure the overall work experience is positive
- How to select and design for long-term engagement, or create sustainable habits

This specialized course is aimed at every professional who manages a team of individuals or organizes team development and job design (executives, all sorts of managers, HR professionals...).

After finishing this course, you’ll be able to transform your employees into highly motivated and high-performing brand ambassadors making you a highly valuable asset in your organization.

Earn the Gamification Crash Course Certificate or you should be able to show other gamification certificates.

At least 2 persons should follow the specialized trajectory.

Say Hello

Great! Almost ready in becoming or shaping in-house experts.
Just tell us which training you desire, for who, and how many professionals and we'll bring our expertise.

Address

Belgium,
8500 Kortrijk

Contact

sayhello@engagingheroes.com